Privacy Policy
Last updated: October 2026. This Privacy Policy describes how Clovareen Ltd ("Clovareen", "we", "us") collects, uses and protects personal information when you access or use the Clovareen platform and website at clovareen.com.
1. Who We Are
Clovareen Ltd is a company registered in Ireland. Our registered address is 14 Merrion Square North, Dublin 2, D02 HN68, Ireland. You can contact us at [email protected] or by calling +353 1 497 2200.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information you provide when submitting an access request or contacting support, such as your name and email address.
- Usage data collected automatically when you visit the website, such as browser type, pages visited and the time of your visit.
- Communications you send to the support team, including the content of messages submitted via the contact form.
3. How We Use Your Information
We use the information we collect to:
- Process and respond to access requests and support enquiries.
- Maintain and improve the Clovareen platform and website.
- Communicate with users about their access request or platform account.
- Comply with applicable legal obligations.
4. Legal Basis for Processing
Where we process personal data, we do so on one or more of the following legal bases: the performance of a contract or pre-contractual steps at your request; our legitimate interests in operating and improving the platform; compliance with a legal obligation; or, where required, your consent.
5. Data Sharing
We do not sell your personal information. We may share data with third-party service providers who assist us in operating the platform, subject to appropriate data processing agreements. We may also disclose information where required by law or to protect the rights and safety of Clovareen and its users.
6. Data Retention
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.
7. Your Rights
Under applicable data protection law, you may have the right to access, correct, delete or restrict the processing of your personal data. You may also have the right to data portability and the right to object to certain types of processing. To exercise any of these rights, please contact us at [email protected].
8. Cookies
The Clovareen website may use cookies and similar technologies to support its operation. You can manage your cookie preferences through your browser settings. Essential cookies necessary for the website to function cannot be disabled.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the platform following any update constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact Clovareen Ltd at:
- Email: [email protected]
- Phone: +353 1 497 2200
- Post: Clovareen Ltd, 14 Merrion Square North, Dublin 2, D02 HN68, Ireland